The Feedback Dilemma
Alessandra Patti
Timezone: Zwitserland (GMT+1)
About this speaker:
Alessandra Patti, is a professional trainer and consultant with a background in linguistics, psychology and marketing, and she has been nominated one of the top 15 coaches in Zurich for the year 2023.
Her practical and tangible approach when explaining concepts is highly known and she works with many Fortune 500 European companies across Switzerland and Europe. She is multilingual, in fact she teaches in English, Italian (her mother tongue) and Spanish. Since her background is both in mental wellbeing and communication, she bridges them with workshops and sessions dedicated to certain topics like feedback, resilience and difficult conversations, and she teaches people how to navigate them safely and securely, and with the appropriate communications tools.
Recording: Yes
45 min / 15 min
English
Key learnings:
Constructive Feedback in a Diverse Setting: Tailoring feedback approaches to accommodate diverse cultural backgrounds and generational preferences.
Building a workplace that respects and integrates diverse perspectives, fostering an inclusive feedback culture that fosters wellbeing as well.
Learning the technique of non-violent communication called OFNR.
About this leqture:
There are many approaches to providing feedback, and occasionally, feedback sessions between employees and managers yield unfavorable outcomes. This is primarily due to the fact that not everyone has been trained in the art of providing effective feedback, and there exist numerous theories on how to accomplish it. Often overlooked is the fact that feedback can simply be an ongoing, straightforward conversation—a catalyst for personal growth or the initiation of potentially challenging discussions, particularly in the workplace. The session is highly practical and grounded in research.
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